Reference

Your Data Rules At mediabola87

Your account data, wallet checks and device signals are handled so you can open the lobby with less friction and clearer control.

DANA data contextOVO wallet checksGoPay account signalsQRIS transaction recordsAccount access controls
mediabola87 Your Data Rules At mediabola87
CONTACT PATHS

Three Ways To Reach Privacy Help

Privacy questions need a direct path, not a generic inbox. Our team handles account-data requests through live chat, email and logged account messages, with support hours from 09:00 to 23:00 WIB every day. We may ask you to confirm your username, registered phone number or recent wallet route before we discuss private details.

Team online

Live chat

Use live chat when you are signed in and need help with account data, cookie choices or a login alert. We can see the session reference, then ask one verification step before discussing private records.

Email request

Email works for access, correction or deletion requests that need attached proof. Send the registered username, contact number and the payment rail you last used, such as DANA or QRIS, so we can match the account safely.

Account message

The account message box keeps privacy requests tied to your profile. Go to Account, Help, then Privacy Request, and we will answer inside the same logged area after identity checks are complete.

DATA HANDLING

Six Privacy Controls Behind Your Account

We treat privacy as part of the account flow, not a document hidden after registration.

Account data

We collect the details you enter during account creation, including username, phone number and email where provided.

Payment records

DANA, OVO, GoPay, QRIS and bank transfer references are stored with transaction time, status and account match checks.

Device signals

When you sign in, we record browser type, IP region, device model and session time.

Cookie choices

Cookies help keep you signed in, remember language settings and measure page errors.

Gameplay records

Rounds in Auto Roulette, Rocket Crash, Bingo and Mega Fishing create records such as time, stake reference and result status.

Retention requests

Some records must remain for fraud checks, payment reconciliation or legal duties where local law permits.

Answers About Your Privacy Rights

These questions cover the privacy points we hear most often before and after account creation. They focus on what we collect, why we keep it, how local wallet records are treated and how you can ask us to correct or remove data.

We collect the account details you provide, such as username, phone number, email if entered and security answers. We also record login time, device signals and wallet references needed to protect and operate your account.

Payment references help us match wallet activity to the correct account and check disputed transactions. We store route, time, status and account-match results, not full private wallet credentials from your provider.

Yes. Send a request through live chat, email or Account, Help, Privacy Request. We will verify your identity first, then prepare available account, payment and session records that relate to your profile.

Contact us from the signed-in account and tell us which detail needs correction. We may ask for a recent login code, wallet route or registered phone confirmation before changing private account data.

Our cookies support sign-in, language settings, page performance and security checks on our domain. They are not meant to read private activity on other sites, and you can clear them through your browser settings.

We keep records only as long as needed for account statements, payment reconciliation, fraud checks and legal duties where local law permits. Some service chat records may be removed sooner when they are no longer needed.

Use live chat from 09:00 to 23:00 WIB, email support or the Privacy Request path inside your account. We will check ownership first, then explain which records can be removed or must be retained.